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Frequently Asked Questions

Have questions? We have answers.

How often do I need to change my air filters? 

Once a month is a pretty good rule of thumb for most people. Depending on where you live and how much dirt, pet dander, and other contaminants are present, the answer could be more or less. Check your filter frequently to determine if it’s dirty. If it is, change it.

What are your operating hours?

We are open from 8 AM to 6 PM, Monday to Saturday. We’re closed on Sunday. Holiday hours may vary, so please call or check our website for specific information on those dates.

How often should I have my unit serviced? 

Heating and cooling units need to have scheduled check-ups to make sure everything is operating properly. HVAC experts recommend an annual inspection and service call by your heating and cooling company. Technicians should inspect your system, lubricate components, and repair or replace any malfunctioning components.

What’s the best way to extend the life of my unit? 

Heating and cooling units are a big investment, so it’s understandable that you’d want them to last as long as possible. Reducing usage is always helpful, so turn the thermostat up or down, as needed, to reduce use when you’re not at home. Changing air filters will prevent clogs. Regular check-ups can also help you ward off any potential trouble spots.

What size unit do I need?

There’s no easy answer for this one. A lot of factors will go into what size heating and cooling unit you’ll need. The type of house you own, its walls, insulation, attic space, and more can go into determining what size unit is required. A system that is too large could result in a home that’s too humid, causing problems with moisture and mold. A system that is too small will run constantly, running up your energy bill. Only a qualified heating and cooling technician can determine what size unit is best for your home.

How long does HVAC equipment last?

HVAC systems generally last 10 to 15 years. However, your system becomes less efficient and performs worse as it gets older. Therefore, after about 10 years, you may want to start looking for a replacement. Even if you are not having any major problems, modern HVAC systems will save you money on your energy bills because they are more efficient. Plus, they generally come with 10-year warranties, so you won’t need to worry about replacing them for quite a while.

What is duct cleaning?

Duct cleaning includes cleaning the various components of HVAC forced air systems, including the air ducts and registers, grilles and diffusers, heat exchangers, coils, fan motor, fan housing, and the air handling unit housing. Dust, pollen, and other debris may build up in these components if they are not properly maintained. .

What should I set my thermostat to?

In terms of energy efficiency, the general rule is, that in summer: the higher, the better, and in winter: the lower, the better. However, the point of air conditioners and furnaces is to keep your home comfortable. Therefore, you need to find the right balance for you between comfort and energy efficiency. For energy efficiency and lower bills, we recommend keeping your thermostat around 78 degrees in the summer and 68 degrees in the winter.